Corporate Imaging Concepts
PRIVACY POLICY
Last Revised: January 2025
Corporate Imaging Concepts and its subsidiary, eCompanyStore, cares about your privacy("CIC", 'we", 'us", or "our"). For this reason, we collect and use personal data only as it might be needed for us to deliver world-class merchandise and services. Your personal data includes information such as:
- Name
- Address
- Telephone Number
- Email Address
Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Privacy Officer (“DPO”) and our dedicated team that supports this office by contacting us at dataprivacy@corp-imaging.com. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to access this information in your online account, rectify it or request to have it deleted. Please log in to access your Account Profile Page or contact us at dataprivacy@corp-imaging.com.
What information do we collect?
We collect information so that we can provide the best possible experience when you utilize our Services.
Much of what you likely consider personal data is collected directly from you when:
- create an account (ex: billing information, including name, address, credit card number).
- request assistance from our Customer Care team (ex: phone number).
- complete contact forms or request newsletters or other information from us (ex: email).
However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
Account-related information is collected in association with your use of our Services, such as purchases, information requests, and customer service requests and notes or details explaining what you asked for and how we responded.
Cookies and similar technologies on our websites and our mobile applications allow us to track your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services.
Corporate Imaging Concepts will collect personal information that can identify you if you choose to register in a CIC hosted online store. Information such as your name, title, company or organization name, work e-mail, work phone, work, or home address, and at the time of order placement, credit card information and other similar information (“Your Information”) when it is voluntarily submitted to us. We will use Your Information to respond to requests regarding your account, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products, and services.
This website may use a technology called a "cookie". A cookie is a piece of information that our webserver sends to your computer (to your browser file) when you access a website. Then when you come back to our site will detect whether you have one of our cookies on your computer. Cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.
Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
How we utilize information.
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
Delivering, improving, updating, and enhancing the Services we provide to you. We collect various information relating to your purchase and/or interactions with our Services. We utilize this information to:
- Improve and optimize the operation and performance of our Services (including our websites)
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services.
- Detect and prevent fraud and abuse of our Services and systems.
- Collecting aggregate statistics about use of the Services
- Understand and analyze how you use our Services and what products and services are most relevant to you.
Often, much of the data collected is aggregated or statistical data about how individuals use our services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
Sharing with trusted third parties. We may share your personal data with our trusted service partners necessary for them to perform services on our behalf, such as:
- Processing credit card payments via Fiserv/CardConnect
- Communicating with you, such as by way email or survey delivery
- Customer relationship management
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing, or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you are an EU, UK, or Swiss Individual, where we transfer your personal data to third party service providers who perform services for us or on our behalf, we are responsible for the processing of that data by them and shall remain liable if they process your personal data in a manner inconsistent with the DPF Principles, unless we prove that we are not responsible for the event giving rise to the damage.
Communicating with you. We may contact you directly or through a third-party service provider regarding products you purchased from us, such as necessary to deliver transactional or service-related communications.
These contacts may include:
You may also update your profile preferences with respect to receiving communications from us by signing into your account and visiting the “Profile” page.
If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at dataprivacy@corp-imaging.com.
Transfer of personal data abroad. If you utilize our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us, we may provide you with support outside your country of origin. In these cases, your personal data is managed according to this Privacy Policy.
Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of the legal process. We will also share your information to the extent necessary to comply with ICANN or any ccTLD rules, regulations, and policies when you register a domain name with us.
Website analytics. We use Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.
EU – U.S. and Swiss Data Privacy Frameworks
CIC complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), U.K Extension to the EU-U.S Data Privacy Framework (UK Extension), and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. CIC has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. CIC has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
With respect to personal data received or transferred pursuant to the DPF Program, CIC is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Access to your Personal Information
Customer information is collected by Corporate Imaging Concepts and stored at Corporate Imaging Concepts. You can review and edit the personal information on your store personal profile.
Independent Recourse Mechanism
In compliance with the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Frameworks, CIC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union, United Kingdom or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact CIC at:
Corporate Imaging Concepts, LLC.
Attn: Dispute Resolution
5945 Cabot Pkwy
Bldg. 200 Ste 150
Alpharetta, Georgia 30005
Email: dataprivacy@corp-imaging.com
In compliance with the EU-U.S. DPF, UK Extension and the Swiss-U.S. DPF, CIC commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, UK Extension and the Swiss-U.S. DPF to BBB National Programs, an alternative dispute resolution provider based in United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information or to file a complaint. The services of BBB National Programs are provided at no cost to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction for more information on this process.
Your Rights
Access - You have a right to get access to the personal information we hold about you.
Rectification – You have a right to rectify inaccurate personal information and to update incomplete personal information.
Erasure - You have the right to request that we delete your personal information.
Restriction – You have a right to request that we restrict the processing of your personal information.
Portability - You have a right to data portability.p>
Objection - You have a right to object to the processing of your personal information.
Marketing - You have a right to object to direct marketing.
Withdraw consent - You have a right to withdraw your consent.
Lodge complaints - You have a right to lodge a complaint with the regulator.
You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en
How you can access, update, limit the use, or delete your data.
To easily access, view, update, request deletion or porting of your personal data (where available), or to update your subscription preferences, please sign into your Account and visit your “Profile”.
If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. To make a request regarding your data, please contact us at dataprivacy@corp-imaging.com
If you are unable for any reason to access your Account Settings, you may also contact us by one of the methods described in the “Contact Us” section below.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to dataprivacy@corp-imaging.com
How we secure, store, limit the use, and retain your data.
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
- mandated by law, contract, or similar obligations applicable to our business operations.
- for preserving, resolving, defending, or enforcing our legal/contractual rights; or
- needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at dataprivacy@corp-imaging.com.
Age Restrictions
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.
Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
Contact us
If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at
dataprivacy@corp-imaging.com. In the alternative, you may contact us by either of the following means:
- By Mail: Attn: Office of the Data Protection Officer, 5945 Cabot Parkway Bldg. 200, Suite 150 Alpharetta, GA 30005
- By Phone: (847) 412-6600
We will respond to all requests, inquiries, or concerns within thirty (30) days.
Terms of Use
For additional information, read our
Terms of Use